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Our Most Popular Stories
How to replace a burnt out motor in your Dyson DC05 vacuum cleaner
Tuesday, 12 September 2006

rimg0268.jpgMel asked me to go along to Godfrey's with her as they had a big sale on and her Dyson had died the week before. They had some cheap suckers there but they all looked a bit average and she would have had to pay about $100, so I talked her out of it, bought a $15 "dustbuster" style thingy for myself (how cheap is that!) and set about repairing her Dyson.

Click the "read more" link to see how it went.

 

When I had a closer look (it wasn't mine) I could see that the power plug had been replaced at some stage and the power cord looked pretty thin so I pulled that apart first but it looked good. You have no idea if it's on or off with the silly yellow switch so I kept clicking that like crazy whilst I wriggled and pulled on everything in sight but it made no noises.

I started to pull stuff off it and found that the filters before the motor were pretty dusty, but the filter after the motor (the HEPA one underneath the dust canister) which should have been fairly white was clogged with sooty black stuff with a few little black solid bits lodged in it. That had to mean that the magic smoke had escaped from the motor and bits that were originally a part of the motor were no longer.

 

rimg0255.jpg

 


The next problem was how on earth do you pull this thing apart? There are only two screw holes visible. The one on the bottom was too far inside the case as my Torx T15 screwdriver wasn't long enough to reach it. That left the one under the dust canister, but removing that didn't make any difference. I decided to pull more stuff off.

 

rimg0256.jpg

 

 
Remove the cover that sits under the dust canister by pressing in the two tabs to reveal the after motor HEPA filter. Notice how this side of that filter is white, but the other side in the picture above is black!

 

rimg0257.jpg

 

 
I had used Google to do a bit of research, and the few sites I found that were helpful all said that I had to use a large screwdriver to prise the wheels off either side to reveal another four screws. Well I tried real hard, but those wheels were on there for good. I'm sure that I would have pushed the screwdriver through the plastic if I had pushed any harder! I gave up on that idea when I realised that I could prise the wheels apart from the casing just enough to get my Torx screwdriver in the gap. There are two screws on each side hidden by the wheels.

 

rimg0258.jpg

 

The blue plastic (it's all plastic!) bumper on the front pulls off easily from each end. You can see the remnants of the magic smoke as it wooshed out of the motor here.

 

 

rimg0259.jpg

 

 

By pulling the wheels apart from the casing the top cover can now be removed.

 

rimg0262.jpg

 

 
The motor is still encased in plastic, but we are getting closer! The motor casing just lifts straight out and Mr Dyson kindly put connectors on the power wires.

 

rimg0263.jpg

 

 

The end of the motor cover pulls off if you prise the plastic clips apart a bit with your fingers. 

 

 

rimg0264.jpg

 

 

It all pretty much just falls apart now. The big black rubber thing pulls out and the motor literally fell on the floor! Mr Dyson lost the plot a little bit here cause the brown wire connected to the red wire and the blue wire connected to the black wire, but at least his handy little connectors were there.

 


rimg0265.jpg

 

 
I rang Dyson Australia and they quoted me between $70 and $95 for a replacement motor with only $5 for postage. They wouldn't confirm the price until they had a purchase order. They also told me that the Hobart distributor is B & W Electrical. B & W  had one in stock for $85 so I quickly went and grabbed it!

Putting it all back together was just the reverse process. I decided it needed a new Hepa filter but B&W had sold the last one that morning. The lovely lady found a slightly used one and gave me that for free!

 


 

rimg0268.jpg

 

Comments
Add New Search
Phill  - Was this helpfull?   |IP:58.169.76.xxx |26-12-2006 12:47:24
Hi! Loads of people hit this page after searching for information on how to fix
their Dyson. If you are one of them then please leave a comment and let me know
if this was helpfull.
Richard   |IP:195.93.21.xxx |24-04-2008 04:28:49
Thanks Absolutely brilliant. You're a Star
frank   |IP:87.81.172.xxx |03-07-2008 03:52:49
valued information

many thanks

Frank U.K.
Alex   |IP:212.20.248.xxx |31-07-2008 10:00:03
Thanks for your help, especially the dismantling instructions. My busted mains
switch is now out of circuit, pending replacement.

Chee rs!
Jim   |IP:124.168.138.xxx |06-05-2009 19:12:56
Outstanding many thanks, saved me courier and labour charges. So simple once the
code to open the box is cracked.

Thanks again
Tamas from Holland  - Great tips   |IP:77.161.247.xxx |30-05-2009 06:27:15

Very helpfull! My Dyson would not start. I thought it was the switch,
but it turned out to be the cable. After having dismantled the whole thing I
realised I had done all that for nothing...
hartmut   |IP:188.115.2.xxx |21-09-2009 20:09:53
excellent. never would have found those two srews on between the
wheels.

thanx
John  - Thomas   |IP:86.150.129.xxx |31-05-2007 22:01:51
Kurt  - Hugely Helpful   |IP:211.27.202.xxx |02-06-2007 21:56:06
Great instructions. i had to change the power cord and was stumped how to get
the "rubics cube" open. Once apart i worked out how to get the wheels
off. Place a screwdriver either side of the axle and lever together. The wheel
came off without feeling like i was going to break it. Thanks again.
Ron  - Spot on advice   |IP:82.3.203.xxx |07-07-2007 08:09:07
Now could you find a service manual for the DC05 please.
Malcolm Hunt  - Thx a Million - UK   |IP:86.20.169.xxx |24-07-2007 07:32:16

sorted advice
Mick West  - dyson dc   |IP:86.4.114.xxx |12-02-2008 11:41:53
thanks alot done this once before but could i remember, this really
helped me out BIG THANKS AGAIN MATE.
Chris Norbury   |IP:86.166.49.xxx |10-03-2008 05:24:19
Many thanks for taking the time to post these details - I would still have been
puzzling over it now if you hadn't made the effort. Oh, and I just grabbed the
edges of the wheels and pulled, and they popped straight off.
Lesley Baker   |IP:61.68.16.xxx |14-03-2008 20:40:47
many thanks for helping us pull this thing apart. Now hubby just has to work
out how to get into the power cord assembly, they certainly don't make it easy
Simon B   |IP:91.104.239.xxx |18-03-2008 11:25:07
Many thanks for the excellent instructions. I managed to lever the wheels off
with a screwdriver - one big shove and they popped off.
John K   |IP:122.57.211.xxx |29-03-2008 09:26:10
Many thanks for posting these instructions. Needed to get it apart as the power
cord had pulled out - no restraining clamp so ended up with bare live wire at
end of cord. Too much pulling up against the end of the cord.
Huw   |IP:172.143.218.xxx |01-04-2008 07:15:51
Great instructions, was totally stuck until i found out that the screws were
hidden under the wheels, very good.
LITA   |IP:90.196.229.xxx |16-04-2009 20:56:02
apparently the post motor filter below the dust/dirt canister is a carbon filter
to filter the air before blowing back into your home.
it is supposed to be
black because it is carbon. your brita drinking water filter is made of black
carbon also. so, this filter is supposed to last for life! but, never to be used
for cleaning construction dust.
phill  - Ahhh   |21-05-2008 12:07:01
avatar Thanks Lita. I didn't know that there was carbon inside that filter. I still
think it probably should be white though because the black was clearly caused by
soot and smoke from the burnt out motor and the replacement was perfectly white
all over even though it was second hand.

Have to agree with your comment re
construction dust!
Paul  - Many thanks   |IP:210.193.170.xxx |03-06-2008 15:34:57
Thanks, this is a really useful page.

Our motor packed in after we used the
vacuum for construction dust - the HEPA filter was stuffed too.

We had it
replaced at a local distributor but that one then packed up after 2.5
years.

There are also some useful instructions and photos here:
http://www.gro
sse.is-a-geek.com/di ydc05em.html
Hugh  - Great advice, worked a treat   |IP:58.104.117.xxx |15-06-2008 23:08:51
Great advice, I remember pulling this unit apart sometime ago after finding
instructions online but forgot how to do it, you instructions were exactly what
I needed - thanks heaps.
Clarky   |IP:219.90.218.xxx |25-06-2008 21:29:33
just what I was looking for, thanks
Rob   |IP:59.100.187.xxx |03-07-2008 01:41:43
Champion effort - next need to find out how to fix the cable, but at least got
it opened....
Gerry  - LITA is Correct   |IP:86.40.189.xxx |15-07-2008 13:09:07
The white part of the HEPA Filter will always end up Black and this is fine, not
a problem, caused by the carbon not engine smoke.. In fact the HEPA filter in
your picture above looks good and not in need of replacement. If there is a bad
smell(or smoke) coming from the air being exhaled by the Dyson then this may be
a cause for concern but a black HEPA filter is normal after useing the machine
and the longer it is in use the blacker it gets. Nice piece of work BTW, well
done.

Regards.
Colin  - Brush problem   |IP:124.191.65.xxx |03-09-2008 00:30:03
My motor stopped also. About 5 years old. I pulled mine apart as per your
instructions and found a one of the brushes was worn out. You just remove a
small phillips screw to remove the brush holder. I then fitted brushes from a
circular saw and fixed the motor
John Burgess  - Terrific help.   |IP:124.169.43.xxx |28-09-2008 23:49:57
Thank you very much for the guide. I had to fix the power cord and it was
fantastic to have this guide to go by. I had no probs with popping off the
wheels, they come off easily, you just need to be strong with them. Thanks again
phill  - Great to hear.   |29-09-2008 01:00:57
avatar Great to hear. Sounds like I was too careful with the wheels!
The ginger prince  - THANKS   |IP:194.72.161.xxx |21-10-2008 05:54:39

What a great hints and tips page. A couple of additional points. When
taking out the HEPA filter, put it onto some paper, as otherwise your carpet
gets covered in black dust!!!
Also when re-assembling its easier if you take
the wheels off.
Power to your elbow, from here in Blighty.
steve  - Fantastic   |IP:86.136.229.xxx |21-10-2008 07:43:11
You are a star, much appreciated

thank s
kommandashaw  - just the job   |IP:217.42.185.xxx |27-10-2008 03:41:02
thanks for posting up this "how to" it was really useful.
in the end it
was just a detached power coupling so no need for a new motor thankfully.
thanks
again

stephen
cliffweston  - mr   |IP:91.111.93.xxx |07-11-2008 02:09:59
Thanks for a good page. If no-one has yet said so, the wheels don't pop off
till you've first prised out the yellow centre plugs. Push a small but strong
flat screwdriver in about 5mm beside the yellow plug and lever it out. The
Yellow plug keeps the wheel lugs locked open. Once you've taken the plugs out
the then use a big screwdriver to lever wheel off. Happy mending folks.
Cliff
dave  - Job done   |IP:92.232.204.xxx |31-12-2008 12:22:05
Great help in getting the thing apart!
Also well worth looking at the site
mentioned by Paul above - http://www.grosse.is -a-geek.com/diydc05. html - good
advice about checking whether the mains cable is conducting electricity down
both wires (brown and blue). I checked mine with a simple bulb and battery
circuit and found there was a problem. Saved buying a new switch or motor which
was what I initially thought may be wrong.
Euan  - Fantastic   |IP:58.104.77.xxx |05-02-2009 16:52:06
Thank you very much for posting
this information saved me heaps of time and
money
Jeremy  - Phill - Thanks   |IP:79.73.110.xxx |11-02-2009 01:17:40
This stuff is invaluable!
Anand  - Thanks   |IP:82.41.207.xxx |16-02-2009 12:05:36
Thanks for the clear and useful instructions.
SD   |IP:82.69.93.xxx |23-02-2009 05:48:47
Great guide, just replaced the motor in our DC05 and now have a working hoover
once again
allan   |IP:222.155.108.xxx |17-03-2009 05:26:41
Thanks guys for info,got my dc05 fully stripped down easyas.my problem was one
of the bearings at top end had fallen apart.i may try to replace just the
bearing, if doesnt work guess i will get new motor
Allan Dearnley-Davison  - fixed it   |IP:79.69.230.xxx |30-03-2009 05:11:44
my DC05 wouldn't work, but thanks to your advice I was able to dismantle it and
get it working. Thanks
Mel  - Whats wrong with my DC05   |IP:122.106.184.xxx |15-04-2009 22:10:48
My DC05 is not ****ing well. I have cleaned filters, checked for blockages - all
clear. Do you think the Motor is burning out?
phill  - Not sure   |15-04-2009 22:22:24
avatar Bit hard to tell from your description. If the motor is burnt out then it will
probably not work at all and would have given off a burning smell when it
failed.

If it just isn't ****ing as well as it used to then maybe it is on the
way out. You have checked the filters and stuff so I assume that's not the
issue.

You could try pulling it apart if you are into that sort of thing just
to have a look, but if your not great at that sort of stuff then you may be
better off taking it to a shop and asking them for their opinion.

I dont really
know anything at all about vacuum cleaners, I just like pulling stuff apart, and
in my case it paid off.
Craig  - Just what I needed.   |IP:82.45.91.xxx |16-04-2009 10:24:54


Thank you. This was PERFECT for my needs!

Craig
elly   |IP:82.2.34.xxx |25-04-2009 21:45:13
I'm so grateful. I actually managed to do it all by myself with help of your
pictures.
many thnaks.
Phil   |IP:121.215.174.xxx |10-05-2009 22:11:01
Hi
Brillaint information. Have not pulled one apart before. Was at the breaking
stage until I got your info. Well done and well put together.
Great information
Deliriouz  - Textbook   |IP:124.169.165.xxx |12-05-2009 17:33:23
Got to the motor (a panasonic) exactly as you described. Scanning thru ebay now
to order a replacement.
Jacko  - Fantastic information   |IP:61.68.255.xxx |05-06-2009 21:00:51
What a brilliant description of how to get this pesky machine apart.
You are a
hero Phill
dave reynolds  - mr   |IP:78.150.150.xxx |07-06-2009 04:57:21
many thanks, had a problem with my dc05 not working, so found the pics brillant.
eventualy found the fault broken cable at plug end, that worked intermitently ??
so if your dco4 stops working waggle the cable for the 1st 500mm. it will save
your knees !!
again many thanks found the site very usefull , dave GB liverpool
Terry   |IP:92.9.253.xxx |14-08-2009 08:14:32
This information saved me buying a new cleaner and about £130 as well.
Thank
you so much for the pictures and the advice.
David  - Cheers   |IP:82.9.118.xxx |30-10-2009 04:35:24
Clear instructions and with pictures - great. Unfortunately I'm not sure
whether it's the motor or the reel. The motor is around £37 and the reel is
about £27 - that's over £60 towards replacing my 8 year old Dyson.
Anthony  - Shame about Dyson   |IP:60.242.193.xxx |02-11-2009 10:54:48
Hey Phill,
What a great page. Well done!

Our DC05 even spat sparks so I elected
to source the motor before following your instructions. Dyson will only have me
send in the cleaner for repair. They won't ship me a motor.
Seriously
Unimpressed.

If someone can suggest an alternate source of motor I'm
interested. Until then its off to Godfreys. This vac has cost nearly its
purchase price in replacing broken bits of plastic. The motor burning out is
pinnacle of this "good idea executed badly" ... ironic considering the
"design pride" that James Dyson has.
AK in the UK  - Diamond!   |IP:80.225.160.xxx |16-11-2009 04:54:53
You're a Diamond Geezer!!!
paul  - great sight   |IP:120.19.71.xxx |28-11-2009 11:51:44
My dyson dc08 recently died .Realising it was the motor i decided to call a few
places in aus to check on prices.Called the service centre in launceston and
was quoted $110 but then was told that they wern't allowed to sell to me so i
rang dyson australia and they said it would have to be repaired by a service
centre.I having a lot of electrical experience found this to be very rude .I
wonder how long dyson has had this policy.
Does anyoone know where i can
purchase a motor from ?
thanks in advance
Lesley   |IP:59.101.25.xxx |28-11-2009 15:03:18
When the power cord in our DC05 became detached I phoned Dyson and was told we
had to have it repaired by an authorised service person or return it to Dyson
for them to repair. Luckily we knew a licensed electrician who was able to
order the part on our behalf and we fitted it ourselves. I also had problems
with the hose splitting and attachments breaking. Some time after that the
motor blew so we sent the Dyson to where it belongs .... THE TIP.
We discussed
Dyson's repair procedure with Harvey Norman where we had bought it but they
weren't aware of it. We have since bought a Vax at a third of the cost of a
Dyson and are more than happy with it's performance. I would not recommend a
Dyson vac to anyone.
phill  - B & W Electrical   |08-12-2009 16:44:21
avatar I purchased my replacement motor from B & W Electrical in Hobart. Sounds like
you are in Tasmania Paul, so give them a try.
Anonymous   |IP:120.17.118.xxx |10-12-2009 09:25:25
Thanks Phill i will give them a call
bruce   |IP:211.26.199.xxx |13-12-2009 22:53:32
Hi want to thank you as you saved us buying a new vac so simple when some one
showed you want even motor just dirty contacts

thanks hepts
kieran kilmartin  - mr   |IP:82.46.206.xxx |09-01-2010 10:24:27
thanks was wondering how to get past the wheel bit, kieran
Mitchell  - Mr   |IP:58.179.3.xxx |25-01-2010 12:33:36
Brilliant, thanks for the instructions and pictures. Fixing vacuum much better
than buying a new one.
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